Methods to Troubleshoot TurboTax Login Issues and Problems

 TurboTax login issues can occur because of many reasons. It can be a configuration issue in the system, or the JavaScript has been disabled. The TurboTax login issues can also happen when you forget your TurboTax account's password or the password expires. You must identify the problem and fix it as soon as possible. Once you identify the cause of the TurboTax login issues, you can fix them with the help of the below helpful methods.

 

Method 1: Remove and Reinstall the TurboTax Software

 

The first method to recover the TurboTax login issues is reinstalling the TurboTax software. To proceed with this, you must first remove the installed TurboTax software from the system; after that, you have to reinstall it.

 

Step1: Remove the TurboTax Software from the System

 

●       To start with the process of TurboTax login issues, firstly, close all the running applications in your system, including TurboTax.

●       From the Windows search bar, look for the Control panel and open its window.

●       Click on "Uninstall a Program" in the control panel window under the Program option.

●       In the new window, scroll down and locate the TurboTax software that you wish to remove.

●       Click on the Change/Uninstall option and then hit Uninstall on the Repair/Uninstall window of the TurboTax.

●       Finally, you have removed the TurboTax software from your system.

 

Step2: Reinstall the TurboTax Software on the System

 

Once you remove the software, you must proceed with the next step to resolve the TurboTax login issues. Below are the steps to reinstall the TurboTax software.

 

●       From the official site of TurboTax, download the TurboTax file. You can choose TurboTax from several subscriptions and click on Buy Now.

●       Choose the OS where you want to install the TurboTax and proceed by clicking on the Continue button.

●       Sign in to your TurboTax account, or you can also create a new TurboTax account.

●       Provide the billing details, click the Continue button and review your order.

●       Now, follow the instructions on the screen and place the order.

●       Visit the Intuit account, click on Downloads, and again hit Download.

●       Once you download it, double-click on the TurboTax file to run it.

●       Now the installation process starts. Wait till the TurboTax software gets wholly installed.

●       Lastly, check whether the TurboTax login issues have been resolved or not.

 

Method 2: Clear all the cache and cookies of your browser

 

The second method to recover TurboTax login issues is to clear all the cookies and cache from the web browser. Clearing the cookies may help resolve the TurboTax login issues. To remove the cookies and cache, you can use the below steps.

 

●       Firstly, open the Google Chrome web browser on your system.

●       Locate and click on the three dots present at the top right corner of the screen.

●       Now, choose the "More Tools" option and the "Clear browsing data" option.

●       Choose "All Time" from a time range option to delete the entire cookies.

●       Make the required options such as Cookies and site data, cached images, and files to delete from the web browser.

●       Finally, click on the Clear data to delete everything. Now, check whether the TurboTax login issues have been fixed or not.

 

 

Method 3: Choose to Recover your TurboTax Account

 

If none of the above methods fixes the TurboTax login issues, then you can try this TurboTax Account Recovery solution. It helps recover the password whenever you forget it.

 

●       Open the TurboTax and visit the Account Recovery page. Here, you can recover your password through email, phone number, or User ID.

●       Choose one from the above and use the on-screen instructions to complete the process.

●       If you recover the password through email, you receive a link or the code on your email. You need to enter the code when asked.

●       Once you recover the TurboTax account, you can fix the TurboTax login issues.

 

Final Verdict

TurboTax enables you to e-file the income tax return, but the TurboTax login issues do not allow you to e-file the return on time. For this, you must fix the TurboTax problem using the above-given methods. If you cannot resolve the issue independently, you can contact TurboTax custom service. You can use phone, email, or live chat to help improve the TurboTax login issues.

 

 

FAQs

 

Q1- I am entering the correct password, but my TurboTax account not opening?

Ans- If you are entering the correct password, then it might happen that your password has got expired. You can recover the password of your TurboTax account. If the problem persists, try reinstalling the TurboTax.

Q2- Can I recover the username of my TurboTax account?

Ans- Yes, you can recover the TurboTax username. You can have to go to the TurboTax account recovery page. Choose the username option and follow the on-screen instructions to restore the username of the TurboTax.

 

Q3- Is it possible to change the email address of the TurboTax account?

Ans- Yes, you change the TurboTax email address. Here, you have to login into your TurboTax account. Choose the Intuit account to go to the Account Settings window. Click on the Edit option of the email address, enter the new email address, and confirm it. Now, type the password and hit on Save.

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